The Full Service of BOY-Partnership for secure operation
BOY customers may rely upon a complete and individually tailor-made full service
Spare parts service
At BOY, customer orientation already begins with the construction phase. All injection molding machines are characterized by maximum ease of maintenance. Special emphasis is put on good documentation. To ensure that the correct parts are supplied. Longer down times due to repairs or maintenance work are therefore practically eliminated.
Volume production and a manageable product range ensure that spare parts can be supplied quickly. Even machines that are older than 20 years are in stock at our central warehouse and are dispatched on the day they are ordered.
Service Network
An extensive field service network ensures that qualified staff is available on site to get your machine up and running quickly.
In addition, modern IT supported diagnostic technology gets you back up and running quickly. Faults can be immediately detected remotely or on site and analyzed.
Training
Individually trained personnel increases the efficiency, precision, and operational reliability of BOY injection molding machines. Therefore, our seminars for machine setters and operators communicate practical knowledge and are oriented towards the daily tasks of the users.
Service from BOY means customer service and training from one Source:
Start-Up
Planning, construction, Start-up: BOY Machines, Inc. offers continuous support from the beginning.
Spare parts
We supply spare parts from our warehouse in Exton PA time to any location within the united states.